16:45 - We are investigating downtime issues on Alpha node.
19:45 - Problem has been solved.
An unexpected downtime was noticed recently from our team which resulted in a node going offline, at the current moment we are investigating the cause of the incident and hope to get it resolved at the earliest, please bear with us as we do our best, our sincere apologies for the inconvenience. --- All services are up again since 13:55, we are still investigating the cause. The cause has been found at 14:10, we have patched the issue. Once again our apologies for the inconvenience.
We are going to do our necessary (security) updates.
Lower to no connectivity should be expected. Sorry for any inconvenience caused.
We are doing this to keep our services as effective and performant as possible, thank you for your time and patience.
We are not providing any estimates as to when the service would be back up and running however would approximately estimate downtime to be around a few minutes.
All services which are currently active a few minutes prior to this update will be brought back online however if a service on Alpha node requires manual activation please ensure to do so once maintenance has been completed.
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Successfull maintenance, all indicated services are now fully functional and connectivity is restored. **Total time taken for maintenance**: 10 minutes. **Time taken for Charlie update and restoration of services**: ~1 minute **Time taken for Alpha update and restoration of services**: ~4 minutes
We are updating & rebooting our nodes. This is needed to improve our overall quality & security.
After it has ended, you will need to restart your container in our panel.
Sorry for any inconvenience caused.
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Updates & Reboots have been successful. We've completed both servers within 20 minutes.
Our sites are going to be migrated to another, independent node.
The site will be on maintenance from 20:50, and the end time may depend on your DNS provider.
We are sorry for any inconvenience caused.
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The maintenance has been reported as concluded the same day.
We are very sorry for any inconvenience caused.
We've considered better software for our VPS line. We have concluded that "Virtualizor" is a better fit than "SolusVM"
Because we have chosen another software, we are required to reinstall our server. This will mean that clients are provided a backup from us, which they will need to reinstate their files on our new panel.
We are very sorry for any inconvenience caused.
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The Maintenance has been completed successfully. If any problems arise, please contact our customer service.
