How to Cancel Automatic Payments & Subscriptions in PayPal

When purchasing or renewing a hosting service using PayPal, PayPal creates an Automatic Payment Billing Agreement (recurring subscription) to ensure your server renews seamlessly without interruption.

If you request a service cancellation or prefer to pay future invoices manually, you must also cancel the automatic payment agreement directly inside your PayPal dashboard to prevent PayPal from sending future recurring payments.

Why You Must Cancel in PayPal: Due to PayPal's security and financial privacy rules, hosting providers (including Cubes Hosting) cannot automatically cancel or delete PayPal automatic payment agreements on your behalf. Requesting a cancellation in My Cubes cancels your server subscription with us, but you must manually revoke the billing agreement inside PayPal to stop PayPal from sending automatic payments.

Direct link to manage your active PayPal subscriptions:
👉 PayPal Automatic Payments Dashboard

Step 1: Request Cancellation in My Cubes

Before canceling your PayPal subscription, request a cancellation for your active service in the Client Portal:

1. Log in to the My Cubes Client Area.
2. Go to Services > My Services.
3. Select the server or service you want to cancel.
4. On the left sidebar menu under Actions, click Request Cancellation.
5. Select Immediate or End of Billing Period and submit.

Step 2: Cancel the Automatic Payment Agreement in PayPal

Depending on whether you have a Personal or Business PayPal account, follow the steps below:

Option A: PayPal Personal Account Instructions

1. Log in to your PayPal Personal Account.
2. Click the Settings (Gear Icon) in the top-right corner of the page.
3. Select Payments from the navigation bar.
4. Click Manage Automatic Payments (or Autopay).
5. Locate Cubes Hosting (or our parent company Speetjens Media) in the active merchant list on the left.
6. Click Cancel or Cancel Automatic Payments.
7. Confirm by clicking Cancel Automatic Payments.

Option B: PayPal Business Account Instructions

1. Log in to your PayPal Business Account.
2. Hover over your profile name in the top-right corner and select Account Settings.
3. Click Money, Banks and Cards (or Website Payments) on the left menu.
4. Click Update next to Automatic Payments (or Pre-approved Payments).
5. Find Cubes Hosting / Speetjens Media in the merchant list.
6. Click Cancel and confirm your cancellation.

What Happens Next?

• No Future Drafts: PayPal will immediately revoke the billing agreement, preventing any future recurring charges.
• Service Duration: Your service will remain active until the end of your prepaid billing period, after which it will safely shut down without overdue fees.

Conclusion

Canceling automatic PayPal payments takes less than two minutes. Submit your cancellation request in My Cubes, revoke the billing agreement on PayPal Autopay, and manage your billing with total peace of mind!