"Pending" can mean various things on your order. If your order remains as "Pending" for over ten minutes, please consider the following:
Your invoice for the order might not be paid. Check your invoices - if it is marked as "Unpaid" and you have paid, please open a billing ticket.
If your invoice is marked as paid, it could take a few minutes for the server to set up.
If it's been a few minutes and the invoice is paid, then our nodes are full (we never oversell our servers) - we will add a new node and then your order will carry on as usual.
If you are ever unsure of what is going on with your order then you can always open a ticket to see what is going on.
What does "Pending" mean on my service? Print
- pending, general, invoices, client area
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